SCREENFLUENCE TERMS AND CONDITIONS
Effective Date: January 1, 2026
These Terms and Conditions ("Terms") govern access to and use of the Screenfluence platform,
software, hardware, websites, applications, and related services (collectively, the "Services")
provided by Screenfluence Inc. ("Screenfluence", "we", "us", or "our").
By accessing or using the Services, you agree to be bound by these Terms.
1. DEFINITIONS
"Account" means a registered customer account.
"Authorized User" means any employee, contractor, representative, or agent authorized by
Customer to access the Services.
"Customer" means the individual or entity accepting these Terms.
"Content" means all images, videos, graphics, text, advertisements, playlists, feeds, and other
materials uploaded, displayed, transmitted, or managed through the Services.
"Hardware" means any media player, device, accessory, or equipment sold or supplied by
Screenfluence.
"Subscription Term" means the period during which Customer is authorized to access the
Services.
2. SERVICES
Screenfluence grants Customer a limited, non exclusive, non transferable, revocable right to
access and use the Services solely for Customer's internal business purposes during the
Subscription Term.
Customer may not:
- sublicense or resell the Services without written authorization
- reverse engineer, decompile, or attempt to discover source code
- copy, reproduce, or create derivative works of the Services
- use the Services to build or support a competing product
- use automated systems to extract data from the Services
- use the Services to train artificial intelligence models or machine learning systems
- without written consent
All rights not expressly granted remain the exclusive property of Screenfluence.
3. CUSTOMER ACCOUNTS
Customer is responsible for:
- maintaining account security
- protecting usernames and passwords
- all activities occurring under its account
- promptly notifying Screenfluence of unauthorized access
Screenfluence is not responsible for losses arising from compromised credentials.
4. SUBSCRIPTIONS AND FEES
Subscription fees are billed monthly or annually as agreed upon between Screenfluence and
Customer.
Subscriptions automatically renew at the end of each billing period unless cancelled in
accordance with these Terms.
Customer authorizes Screenfluence to charge all applicable subscription fees using the payment
method on file.
Fees are non-refundable except where expressly stated by Screenfluence or required by
applicable law.
Screenfluence may modify pricing upon at least thirty (30) days written notice prior to renewal.
All fees are exclusive of applicable taxes, duties, levies, and governmental charges, which shall
be the responsibility of Customer.
Payment is due in accordance with the payment terms specified on the applicable invoice.
Any amount not paid when due shall accrue interest at the lesser of:
- 1.5% per month; or
- the maximum amount permitted by applicable law.
Screenfluence reserves the right to suspend access to the Services for any invoice that remains
unpaid for more than fifteen (15) days following its due date.
Customer shall remain responsible for all subscription fees, charges, and obligations that accrue
during any period of suspension.
Customer shall be responsible for all reasonable costs incurred by Screenfluence in collecting
overdue amounts, including legal fees, collection agency fees, court costs, and other collection
expenses permitted by law.
Acceptance of partial payment by Screenfluence shall not constitute a waiver of any rights or
remedies available under these Terms.
5. HARDWARE SALES AND WARRANTY
Hardware purchased from Screenfluence includes a limited replacement warranty of two (2)
years from shipment date unless otherwise specified.
The warranty covers defects in materials and workmanship under normal operating conditions.
The warranty does not cover:
- misuse
- abuse
- accidental damage
- water damage
- unauthorized modifications
- power surges
- improper installation
- acts of nature
Warranty remedies are limited to repair or replacement at Screenfluence's discretion. Customer is
responsible for return shipping unless otherwise agreed.
6. CUSTOMER CONTENT
Customer retains ownership of all Content uploaded to the Services.
Customer grants Screenfluence a limited license to host, store, process, transmit, and display
Content solely to provide the Services.
Customer represents and warrants that:
- it owns or has rights to all Content
- Content does not infringe intellectual property rights
- Content complies with all applicable laws
Customer is solely responsible for Content displayed through the Services.
7. ACCEPTABLE USE POLICY
Customer shall not use the Services to:
- violate laws or regulations
- distribute malware or malicious code
- transmit offensive, defamatory, or unlawful content
- infringe intellectual property rights
- engage in harassment or discrimination
- interfere with system security or operations
- attempt unauthorized access to any systems
Screenfluence may suspend or terminate accounts violating this section.
8. DATA RETENTION
Upon termination or cancellation:
- Customer may request export of available Content within thirty (30) days
- Screenfluence may permanently delete Customer data after thirty (30) days
- backup copies may remain for a commercially reasonable period
Screenfluence has no obligation to retain data following deletion.
9. PRIVACY
Customer acknowledges that Screenfluence collects and processes information in accordance
with its Privacy Policy.
Each party may receive confidential information from the other party.
Each party agrees to:
- maintain confidentiality;
- use confidential information only for purposes related to the Services;
- restrict disclosure to employees, contractors, advisors, and affiliates who have a need to know.
Customer is solely responsible for ensuring that all Content complies with applicable advertising,
accessibility, privacy, consumer protection, broadcasting, and intellectual property laws.
10. SERVICE AVAILABILITY
Screenfluence will use commercially reasonable efforts to maintain availability of the Services.
However, Screenfluence does not guarantee uninterrupted or error free operation.
Services may be interrupted due to:
- maintenance
- software updates
- internet outages
- third party service failures
- telecommunications failures
- events beyond Screenfluence's control
11. ARTIFICIAL INTELLIGENCE FEATURES
Certain Services may incorporate artificial intelligence or automated content generation
capabilities.
AI generated recommendations, content, or outputs may contain errors, omissions, or
inaccuracies.
Customer remains solely responsible for reviewing and approving all content before publication.
Screenfluence disclaims responsibility for decisions made based upon AI generated outputs.
12. INTELLECTUAL PROPERTY
The Services, software, interfaces, trademarks, documentation, and related intellectual property
are owned exclusively by Screenfluence and its licensors.
No ownership rights are transferred to Customer.
13. INTERNET AND THIRD PARTY DEPENDENCIES
Customer acknowledges that the performance and availability of the Services may depend upon
internet connectivity, local networks, third party systems, and hardware not owned or controlled
by Screenfluence.
Screenfluence shall not be responsible for any interruption, delay, degradation, or failure of the
Services caused by:
- internet connectivity issues;
- local area network or wireless network failures;
- firewall, proxy, or security restrictions implemented by Customer or third parties;
- display, monitor, television, or hardware failures;
- electrical or power outages;
- telecommunications failures;
- cloud hosting provider outages;
- third party software, applications, integrations, or services; or
- any other infrastructure or systems outside the reasonable control of Screenfluence.
Customer is solely responsible for maintaining adequate internet connectivity, network
infrastructure, power supply, and compatible display equipment necessary to operate the
Services.
14. CUSTOMER REFERENCE RIGHTS
Unless otherwise agreed in writing, Customer grants Screenfluence the right to identify
Customer as a customer of Screenfluence and to use Customer's name, trade name, logo, and
publicly available business information in connection with Screenfluence's marketing,
advertising, promotional materials, customer lists, sales presentations, case studies, proposals,
website content, and other business development activities.
Screenfluence shall not disclose any confidential information of Customer when exercising these
rights.
Customer may request removal from future marketing materials by providing written notice to
Screenfluence, and Screenfluence shall comply within a commercially reasonable period.
15. SECURITY INCIDENTS
Screenfluence shall implement and maintain commercially reasonable administrative, technical,
and physical safeguards designed to protect Customer data against unauthorized access, use,
disclosure, alteration, or destruction.
In the event Screenfluence becomes aware of a confirmed security incident involving
unauthorized access to Customer data maintained within the Services, Screenfluence shall notify
Customer without undue delay and in accordance with applicable law.
Such notification shall include, to the extent reasonably available:
- the nature of the security incident;
- the categories of affected information;
- measures taken or proposed to address the incident; and
- recommended actions for Customer, if applicable.
Nothing in this section shall be construed as an admission of fault or liability by Screenfluence.
16. INDEMNIFICATION
Customer shall defend, indemnify, and hold harmless Screenfluence and its officers, directors,
employees, and affiliates from claims arising from:
- Customer Content
- Customer's use of the Services
- violation of these Terms
- infringement of intellectual property rights
- violation of applicable laws
17. DISCLAIMERS
The services are provided “AS IS” and “AS AVAIALABLE.”
To the maximum extent permitted by law, Screenfluence disclaims all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non infringement
- Uninterrupted operation
- Error free performance
18. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Screenfluence, Screenfluence shall not be liable for:
- Indirect damages
- Incidental damages
- Conse3quential damages
- Special damages
- Lost profits
- Lost revenue
- Lost data
- Business interruptions
Screenfluence’s total aggregate liability shall not exceed the greater of:
(A) Fees paid by the customer during the twelve months preceding the claim; or
(B) $500 CAD.
19. SUSPENSION OF SERVICES
Screenfluence reserves the right to suspend, restrict, or disable access to all or any portion of the
Services immediately, with or without prior notice, if:
- Customer fails to pay any fees when due;
- Customer breaches these Terms or any other agreement with Screenfluence;
- Customer's use of the Services violates applicable laws or regulations;
- Customer engages in unauthorized, fraudulent, or unlawful activity;
- Customer's use of the Services poses a security risk to Screenfluence, its systems, other customers, or third parties;
- Customer activity could expose Screenfluence to legal liability, regulatory action, or reputational harm; or suspension is required to prevent harm to the Services, infrastructure, or other users.
Where reasonably practicable, Screenfluence will provide notice of the suspension and an opportunity to remedy the issue giving rise to the suspension.
During any period of suspension:
Customer shall remain responsible for all applicable subscription fees and charges;
Screenfluence shall have no liability for any loss, damage, or interruption resulting from
the suspension; and
Customer's rights to access and use the Services shall remain suspended until the issue
has been resolved to Screenfluence's reasonable satisfaction.
Screenfluence may restore access to the Services once the circumstances giving rise to the
suspension have been corrected.
If Customer's account remains suspended for more than thirty (30) consecutive days due to non
payment of fees, Screenfluence may terminate the Subscription and this Agreement immediately
upon written notice to Customer, without further obligation or liability.
Suspension of the Services shall not limit or waive any other rights or remedies available to
Screenfluence under these Terms, at law, or in equity, including the right to terminate the
Agreement.
20. TERMINATION AND RENEWAL
Subscriptions shall automatically renew for successive renewal terms unless either party
provides written notice of non-renewal within the applicable notice period set out below.
Monthly Subscriptions
Customers subscribed on a month-to-month basis may terminate their Subscription by providing
at least thirty (30) days written notice prior to the next renewal date.
If the required notice is not provided, the Subscription shall automatically renew for the next
monthly billing period and the Customer shall remain responsible for all applicable fees.
Annual Subscriptions
Customers subscribed on an annual basis may terminate their Subscription by providing at least
ninety (90) days written notice prior to the expiration of the then current annual Subscription
Term.
If the required notice is not provided, the Subscription shall automatically renew for an
additional annual term and the Customer shall remain responsible for all applicable fees
associated with the renewal term.
Annual Subscription fees are non-cancellable and non-refundable during the applicable
Subscription Term except where expressly required by law or agreed to in writing by
Screenfluence.
Termination for Cause
Either party may terminate this Agreement:
for a material breach of these Terms that remains uncured for thirty (30) days following
written notice of such breach; or
immediately upon written notice in the event of illegal, fraudulent, unauthorized, or
prohibited use of the Services.
Effect of Termination
Upon termination or expiration of the Subscription:
all rights to access and use the Services shall immediately cease;
all outstanding fees and charges shall become immediately due and payable;
Screenfluence may suspend or deactivate the Customer's account and access credentials;
and
Customer data shall be handled in accordance with Section 8 (Data Retention).
Termination of the Subscription does not relieve the Customer of any obligation to pay fees
accrued prior to the effective date of termination.
21. FORCE MAJEURE
Screenfluence shall not be liable for delays or failures resulting from causes beyond its
reasonable control, including:
- natural disasters
- internet outages
- telecommunications failures
- cyber attacks
- labor disputes
- governmental actions
- acts of war
- epidemics or pandemics
22. CHANGES TO SERVICES
Screenfluence may modify, improve, discontinue, or replace features of the Services at any time.
Material reductions in core functionality will be communicated to Customers where reasonably
practicable.
23. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the Province of
Ontario and the federal laws of Canada applicable therein.
24. DISPUTE RESOLUTION
Any dispute arising from these Terms shall first be subject to good faith negotiations between the
parties.
If unresolved, disputes shall be submitted to binding arbitration in Toronto, Ontario in
accordance with the Arbitration Act, 1991 (Ontario).
Either party may seek injunctive relief in a court of competent jurisdiction to protect intellectual
property rights or confidential information.
Each party shall bear its own legal fees and expenses unless otherwise awarded by the arbitrator.
25. ASSIGNMENT
Customer may not assign, transfer, delegate, or otherwise dispose of any rights or obligations
under these Terms without the prior written consent of Screenfluence.
Screenfluence may assign or transfer these Terms, in whole or in part, without Customer's
consent in connection with:
- a merger;
- acquisition;
- corporate reorganization;
- sale of substantially all assets;
- financing transaction; or
- other change of control transaction.
These Terms shall be binding upon and inure to the benefit of the parties and their respective
successors and permitted assigns.
26. ENTIRE AGREEMENT
These Terms constitute the entire agreement between the parties concerning the Services and
supersede all prior discussions, agreements, or understandings.
27. CONTACT INFORMATION
Screenfluence Inc.
Email: support@screenfluence.com
Website: www.screenfluence.com
By using the Services, Customer acknowledges that it has read, understood, and agrees to be
bound by these Terms and Conditions.