Case Studies

FAQ

We've compiled our most frequently asked digital signage questions to help you get started.

Yes! Our digital signage player can connect to the internet over WiFi.

Yes. We don’t limit the number of users, and we don’t charge per user.

Our digital signage system supports images in the format of .jpeg, .jpg, .tiff, and .pdf, as well as videos in the format of .mp4, .mov, and .gif

Yes, Screenfluence’s digital signage system supports both landscape and portrait orientations.

On average it takes between 2-3 minutes for your digital signage screens to update, although it can be configured to be faster.

Our digital signage player connects to all screen displays by HDMI.

You can update your digital signage screen content through the Screenfluence portal which can be found here.

When logged into your portal, you can see which players are online or offline and when they last connected.

In the portal you can see which campaign or loop is assigned to each player. You can also see more detailed diagnostics as to which files are on your device as well as how much space is left on your device. Our players come equipped with 16 GB, although more space is available upon request.

Screenfluence digital signage player only needs the internet to receive updates.

Our digital signage player is configured to continue working when the internet goes down. When it reconnects it will talk to the portal to see what updates you’ve pushed since it last connected.

Yes, Screenfluence digital signage solution offers email, and phone support.

No. You can use Screenfluence on a monthly basis.

Yes, our digital signage platform has an integration with Instagram.

Yes, this is possible via our web URL integration.

Yes, this is possible via our web URL integration.

You can create digital signage content with most programs in the Adobe Suite including Photoshop, Illustrator, and InDesign. Microsoft PowerPoint can also be used. You can create digital signage content templates with any graphic software that exports images, pdfs, or videos.

Yes, in conjunction with an HDMI matrix a single digital signage player can support a video wall.

No. One player is needed per screen or digital display.

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